📡
Live visibility across your entire fleet
Real-time Device Monitoring
Track heartbeats, telemetry, fault codes, and online/offline status for every machine — instantly.
- MQTT heartbeat tracking with configurable intervals
- Instant online/offline state change notifications
- Device telemetry: temperature, voltage, sensor data
- Fault code detection with 8-language error messages
- Historical uptime and availability trend reports
🎨
Beautiful screens, remotely managed
Visual Screen Designer
Drag-and-drop widget editor to design and remotely push beautiful customer-facing screens to any device.
- Drag-and-drop widget editor — no coding required
- Template library with pre-built layouts
- Remote screen push to any device via MQTT
- Preview before publish to avoid misconfigurations
- Schedule screen updates for campaigns or promotions
📦
Full lifecycle, slot-level precision
Orders & Inventory
7-stage order lifecycle with slot-level stock tracking, low-stock alerts, and full restocking history.
- 7-state order machine: created → paid → dispensed
- Per-slot stock level tracking and replenishment log
- Configurable low-stock alert thresholds
- Order history with full audit trail
- Inventory optimization insights per product
🔧
20+ commands, zero physical access needed
Remote Device Control
Send 20+ commands to any machine: restart, push config, lock/unlock devices, upload logs — all via MQTT.
- Restart, reboot and shutdown commands
- Push config updates and product catalog changes
- Lock and unlock device remotely
- Upload diagnostic logs on demand
- Command acknowledgment and delivery confirmation
📊
Data-driven decisions for every operator
Analytics & Reports
Revenue trends, top-selling products, device performance — export to CSV with one click.
- Revenue trends by day, week, month
- Top-selling product rankings per device or group
- Device performance and utilization metrics
- One-click CSV export for external analysis
- Comparison reports across merchant accounts
🎁
Sell more with smart promotions
Marketing & Promotions
Configure discounts and promotions across your fleet. Best-price logic applies automatically at checkout.
- Discount rules by product, slot, or device group
- Time-limited flash-sale promotions
- Best-price logic auto-applied at checkout
- Fleet-wide or device-specific campaign targeting
- Promotion performance analytics
📱
Your ops team, always connected
Mobile Operations App
Field staff manage devices, restock inventory, handle alerts, and review orders from their phones.
- View device status and alerts on mobile
- Process restock tasks with guided workflows
- Role-based access: admin, staff, viewer
- Works on iOS, Android and WeChat Mini-Program
- Offline mode for low-connectivity locations
🚨
Never miss a critical issue
Alarm & Fault Center
Automated alerts for offline devices, low stock, and dispense failures — with one-click resolution.
- Automated detection of offline devices
- Low-stock and stock-out alerts by slot
- Dispense failure and jam fault codes
- One-click alert resolution with action log
- Push notifications to staff mobile app